Sit in your living room. Close your eyes. Dictate to a friend or family member everything you have in this room. Then, open your eyes and write down everything in your living room that you missed. Oh yes, and don’t forget all of those CDs, DVDs, video games, and electronics! What?? You didn’t remember everything in just that one room? Imagine coming home and finding your home not there due to a catastrophic claim (tornado, fire, etc.). What happens next?
Now you’re frantically looking for your home insurance policy to report the damage to your agent or insurance company! What? The insurance policy was destroyed in the fire, tornado, or flood?! What happens next? Hmmmmm. Hopefully, you have a great relationship with your home insurance agent whom you haven’t seen or talked to in years due to their lack of customer service standards.
Ok. So you finally get the insurance claim reported to the agency’s customer service rep who doesn’t know you from Adam. Now what? You wait for a call from the Claims Department only to hear they’ll be sending you a novel that you have to write, which covers every item you owned and lost, the model and serial number, the date purchased, price paid, and a copy of your original receipt! What? You don’t have an offsite record or paper copy of these items? Hmmmmm. Now what?
“If you can’t remember, you won’t recover.”
What’s next? Well… just maybe…you’ll remember 50% of your belongings that you lost in this horrible, mind-altering catastrophic home insurance claim. What does that mean? It means you’ll only recover half of the loss if you were properly insured by the insurance agent who never calls you to complete an annual insurance review for proper coverage.
Are ya scared yet?? You should be. Thirty-plus years in the insurance industry for home and business owners always brings up one question…. Do you have a complete home or business inventory to prove what you own, along with a video or photos of each and every item for proof of ownership and an original receipt of every item? Answers we always hear—“I planned to do my own inventory and put it on a video!” Look what planning got you.
Last week (December 4), Hook Connect had an amazing guest on Hamilton County Television, Greg Holton, owner of Kendall Inventory Service. Don’t you think you SHOULD watch this video of our show? Learn the importance of properly protecting your personal and business assets.
Oh, and, should you need a connection to great insurance agents who have been researched and qualified for their Customer Service Standards and passion for protecting others, feel FREE to send Hook Connect an email Info@hookconnect.com.